Michelle DeLeon

Stephen J. Kramer  Architecture + Design | San Antonio, Texas. May 2025 – Present
Office Administrator / Permitting Specialist
Manage daily office functions, including scheduling, correspondence, and supply coordination. Oversee permitting processes with local and state agencies, including TDLR/TAS; track applications to ensure timely approvals and compliance. Maintain organized records for permits, regulatory filings, and project documentation. Coordinate with consultants, clients, and agency officials to facilitate clear communication and submission timelines. Support project teams with document preparation, construction drawing edits, data entry, and responses to city review comments. Process permit-related payments and monitor associated fees.

Charter Communications | San Antonio, Texas October 2014 – June 2021
Workforce Management
Oversee daily operations, manage staff, scheduling, and ensure compliance while maintaining high service levels. Analyze performance data, forecast demand, and implement strategies to optimize productivity, staffing, and call volume/employee management. Collaborate with management and HR to recruit, train, and retain talent, ensuring workforce readiness and compliance.

EDUCATION

• Alamo Colleges – San Antonio, Texas
  Associate of Arts in Liberal Arts
  2018- 2020

• University of Texas at San Antonio – San Antonio, Texas
  Bachelor of Science in Architecture
  2021-2025

• University of Texas at San Antonio – San Antonio, Texas
  Master of Architecture
  Spring 2026 – (Expected Start)

CIVIC AND COMMUNITY

• Vice President of COTES – Student Chapter at UTSA

• Honor Society Member — Recognized by the Association of College Honor Societies for academic excellence and leadership.